ASQ Survey Regional Airport Programme
For airports with fewer than 2 million passengers
ASQ Regional is specifically designed to provide benchmarking for airports with fewer than 2 million passengers. It allows smaller airports to take advantage of the benefits of ASQ without having to invest in the full ASQ programme.
ASQ Regional surveys twice a year for each season schedule and is fully compatible with the main ASQ programme. It also offers the powerful array of ASQ management tools and customer insight including benchmarking indices based on the entire ASQ airport list. Airports can upgrade from ASQ Regional to the ASQ main programme at any time.
The Regional programme is particularly attractive for airport management companies looking for a tool to measure and monitor the customer service performance of their regional airports. Larger airports which need the full depth of information provided by the main programme can then be compared against smaller regional and developing airports.